Official Support & Contact Desk

ArtCraft Support & Community

Need technical assistance, reporting a bug, or inquiring about studio enterprise deployment? Reach out directly through our verified channels.

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Direct Email Desk

Direct communication for commercial inquiries, licensing guidance, studio migration support, and private feedback.

Official Address:support@getartcraft.app
Send Email

GitHub Issues

Report reproducible technical bugs, inspect open-source Rust code, submit pull requests, or follow release milestones.

Repository:github.com/storytold
Browse Repositories

Discord Community

Chat with fellow digital artists, follow early release builds, share vector artwork, and discuss feature requests.

Community:discord.gg/artcraft
Join Discord

Common Installation & Runtime Quick Fixes

Windows SmartScreen 'Protected PC'

Click 'More info' → 'Run anyway'. Open-source GitHub releases without corporate code-signing EV certificates temporarily trigger this prompt.

macOS Gatekeeper Warning

If macOS says 'cannot be opened because it is from an unidentified developer', right-click the app in Finder and choose 'Open', then click 'Open' in the dialog.

Dual GPU Switching (NVIDIA / AMD)

On laptops with integrated and dedicated graphics, use Preferences → Performance to choose your preferred GPU, or launch with WGPU_POWER_PREF=high.

Linux Wayland Drag-and-Drop

To enable file drag-and-drop on Wayland desktop environments, start VectorCraft under XWayland with WAYLAND_DISPLAY= vectorcraft.